--- title: The Human Connection in Connected Process Control description: Surprisingly enough, a successful digital transformation depends as much (or more) on the human element as it does on the tech infrastructure. Read on! image: https://www.eflexsystems.com/hubfs/06835%20Epicor%20Graphics%20-%20Feb%202024%20Blog_R1-01.png --- [**Lean Manufacturing Blog](https://www.eflexsystems.com/lean-manufacturing-blog) # The Human Connection in Connected Process Control by [Dan McKiernan](https://www.eflexsystems.com/lean-manufacturing-blog/author/dan-mckiernan), on Apr 10, 2024 3:39:10 PM *Why personalized support can power your digital transformation* *![operators viewing factory machinery while working on laptop](https://www.eflexsystems.com/hs-fs/hubfs/06835%20Epicor%20Graphics%20-%20Feb%202024%20Blog_R1-01.png?width=1600&height=900&name=06835%20Epicor%20Graphics%20-%20Feb%202024%20Blog_R1-01.png)* If you, like growing numbers of manufacturers, are recognizing the game-changing potential of connected process control solutions and preparing to select the right technology tools for your business, you may realize something that might seem surprising or even counterintuitive. Namely, that a successful digital transformation depends as much (or more) on the human element as it does on the tech infrastructure. Every company’s needs are different, every shop floor is different, and every assembly process comes with its own challenges. Which means that to be successful, digital transformations must be carefully tailored to meet your business’s big-picture technology needs as well as the operational demands of your workforce and daily production processes. The most effective way to make this happen is to work with a tech partner that blends industry expertise with strong customer engagement. The nature of that engagement—like the systems and solutions it centers on—depends on your overall goals for your connected process control solutions. To clearly define your expectations and aspirations, it’s important to have a collaborative discussion. From Consultation to Implementation To clearly lay out your expectations and aspirations for the new systems, it’s important to have a collaborative back-and-forth discussion about what you’re looking for, what solutions are most likely to fulfill those requirements, and how best to move forward with the design and implementation process. This initial consultation is essential, not only in making sure that the technology solution is a good fit, but to confirm that your workforce is equipped to adopt and optimize that solution. An experienced technology partner can help you bring your IT team into the conversation, to help ensure that your existing IT infrastructure and budget are sufficient to handle the transformation. Where Experience Meets Process Flow Another important customization component stems from the transformation of an existing model-based production process to a system that is based on the bill of materials (BOM). For an auto manufacturer, for example, moving from a production process that may currently be designed to produce ten model variations of a V8 engine to a customizable, BOM-based process that can deliver virtually endless variations at the push of a button, this means doing the hard work up front to accommodate that complexity. It means managing the process flow based on the components and the variables within that process. And because every company has a unique way they want to manage their process, there is a level of manufacturing experience and hands-on counsel required to make that happen. With today’s new connected process control solutions, that hard work pays off: these tools are often nearly self-sufficient once they are up and running. However, if you want to take your transformation a step further and integrate production in the ERP layer of your solution, you can seek out your technology provider to request more training and support. As you get close to go-live, you will typically seek out one of two support scenarios to help streamline the implementation: either an in-house “champion” trained by the tech partner to oversee the transition and answer questions from colleagues, or a turnkey professional services model to make sure things are running smoothly at every stage. For businesses with complex needs that require a variety of products, having a professional services team that includes dedicated project managers, execution engineers, and subject matter experts can be a game-changer. Conversely, if your business is ready to undertake a simpler implementation but needs to help ensure that your employees are confident in the face of change, a trained champion may be the answer. Regardless of the size of your implementation team, it’s important to focus on the human exchange of ideas— best digital transformations are inherently collaborative, and big ideas can grow from small interactions. At Epicor, we know that the right connected process control solution can get you started on your path toward digital transformation. Equally important, we acknowledge that it’s our human expertise and insights that will help you reach your destination. Learn how [Epicor solutions](https://www.epicor.com/en-us/solutions/industries/manufacturing/) can help your business thrive.   Topics:[Opinion](https://www.eflexsystems.com/lean-manufacturing-blog/topic/opinion)[Lean Manufacturing](https://www.eflexsystems.com/lean-manufacturing-blog/topic/lean-manufacturing)[Connected Process Control](https://www.eflexsystems.com/lean-manufacturing-blog/topic/connected-process-control) ### The Blog Our team is a creative bunch that loves learning and pushing the limits to find the best solutions for today's lean manufacturers.  Internal discussions at the office might range from new features that manufacturing process control software should have to machine learning, blockchain technology, or what the future of AR on the plant floor looks like. Check out our blog for opinions, news and trends that we find interesting and think you might too!  - [Recent](https://www.eflexsystems.com/lean-manufacturing-blog/the-human-connection-in-connected-process-control#recent) - [Topics](https://www.eflexsystems.com/lean-manufacturing-blog/the-human-connection-in-connected-process-control#topics) - [Archive](https://www.eflexsystems.com/lean-manufacturing-blog/the-human-connection-in-connected-process-control#archive) - [Articles & Publications (7)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/articles-publications) - [Connected Process Control (33)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/connected-process-control) - [Development Process (4)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/development-process) - [Digital Work Instructions (17)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/digital-work-instructions) - [Educational Topics (9)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/educational-topics) - [Events (3)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/events) - [Food Industry (1)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/food-industry) - [Industry 4.0 (32)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/industry-4-0) - [Insider (9)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/insider) - [Kitting (3)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/kitting) - [Lean Manufacturing (42)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/lean-manufacturing) - [Manufacturing Culture (6)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/manufacturing-culture) - [Manufacturing Execution System (1)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/manufacturing-execution-system) - [Manufacturing Integrated Platform (7)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/manufacturing-integrated-platform) - [Medical (2)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/medical) - [News (28)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/news) - [Operator Training (2)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/operator-training) - [Opinion (37)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/opinion) - [Partnerships (3)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/partnerships) - [Press (4)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/press) - [Product Details (2)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/product-details) - [Quality Management (20)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/quality-management) - [Team Building (2)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/team-building) - [Technology (23)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/technology) - [Traceability (6)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/traceability) - [Training (1)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/training) - [Vehicle Assembly (3)](https://www.eflexsystems.com/lean-manufacturing-blog/topic/vehicle-assembly) [More...](https://www.eflexsystems.com/lean-manufacturing-blog/the-human-connection-in-connected-process-control#) - [February 2018 (6)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/02) - [May 2018 (6)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/05) - [September 2015 (5)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2015/09) - [November 2016 (4)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2016/11) - [May 2022 (4)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2022/05) - [January 2017 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2017/01) - [March 2017 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2017/03) - [June 2018 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/06) - [February 2019 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/02) - [November 2019 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/11) - [February 2022 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2022/02) - [June 2023 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/06) - [July 2023 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/07) - [November 2023 (3)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/11) - [February 2012 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2012/02) - [December 2016 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2016/12) - [March 2018 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/03) - [April 2018 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/04) - [March 2019 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/03) - [July 2019 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/07) - [September 2019 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/09) - [January 2020 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2020/01) - [January 2022 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2022/01) - [March 2022 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2022/03) - [May 2023 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/05) - [August 2023 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/08) - [October 2023 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/10) - [December 2023 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/12) - [January 2024 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/01) - [March 2024 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/03) - [April 2024 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/04) - [November 2024 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/11) - [December 2024 (2)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/12) - [August 2012 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2012/08) - [November 2012 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2012/11) - [March 2013 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2013/03) - [June 2013 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2013/06) - [September 2013 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2013/09) - [November 2013 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2013/11) - [December 2013 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2013/12) - [February 2014 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2014/02) - [July 2014 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2014/07) - [September 2014 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2014/09) - [February 2015 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2015/02) - [March 2015 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2015/03) - [August 2016 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2016/08) - [October 2016 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2016/10) - [February 2017 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2017/02) - [October 2017 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2017/10) - [July 2018 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/07) - [August 2018 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/08) - [October 2018 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2018/10) - [January 2019 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/01) - [April 2019 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/04) - [May 2019 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/05) - [June 2019 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/06) - [October 2019 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2019/10) - [March 2020 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2020/03) - [June 2020 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2020/06) - [October 2020 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2020/10) - [October 2022 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2022/10) - [April 2023 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2023/04) - [February 2024 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/02) - [May 2024 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/05) - [June 2024 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/06) - [August 2024 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/08) - [September 2024 (1)](https://www.eflexsystems.com/lean-manufacturing-blog/archive/2024/09) [More...](https://www.eflexsystems.com/lean-manufacturing-blog/the-human-connection-in-connected-process-control#) **Location eFlex Systems - an Epicor Solution 210 W. Tienken Rd. Rochester Hills, MI 48306 Contact Sales **[sales@eflexsystems.com](mailto:%20sales@eflexsystems.com) - [Request a Demo](https://www.eflexsystems.com/request-a-demo) - [Contact Us](https://www.eflexsystems.com/contact) - [Platform](https://www.eflexsystems.com/platform) - [About Us](https://www.eflexsystems.com/about/about-eflex-systems) - [Blog](https://www.eflexsystems.com/lean-manufacturing-blog) - [Resources](https://www.eflexsystems.com/resource-library) - [Careers](https://epicorsoftware.wd5.myworkdayjobs.com/epicorjobs) - [Open a Ticket](https://epiccare.epicor.com/epiccare) - [Terms of Service](https://www.epicor.com/en/company/compliance/terms/) - [Privacy Policy](https://www.epicor.com/en/company/compliance/privacy/) - Cookie Settings Epicor Connected Process Control **Copyright 2026 Epicor [** ](https://www.linkedin.com/company/eflex-systems)[** ](https://twitter.com/eflexsystems)[** ](https://www.youtube.com/user/eFlexSystems)